About Us

Tobacco Habana has been one of Houston's favorite cigar lounges since 1996; we've even been featured in Smokeshop Magazine! Our company's name was inspired by a city in Columbia, Habana Bay, where some of the worlds finest cigars are rolled. Our store brand uses filler tobacco from the Dominican Republic, Colombia and Indonesia; Indonesian binder leaf; and either a Connecticut-shade or Indonesian wrapper. Fresh hand rolled by our expert cuban rollers on site.

We are proud to say that after twenty-four years of supplying the greater Houston area (and now world wide), our customers are acquiring the best quality cigars from around the globe. Insuring you that our services and cigar quality is unsurpassed amongst the best in the business. Stick around, we periodically offer specials on some of these best cigars in the world! Again thank you for visiting with us and we hope your shopping experience will be a pleasant one!


Shipping Information:
Normal shipping takes 3-10 business days. Shipping delays may occur due to Covid-19. 

Returns:

We have a 15-day return policy, which means you have 15 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at tobaccohabana1@yahoo.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at tobaccohabana1@yahoo.com.


Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items 
Certain types of items cannot be returned, like tobacco products (such as cigars, pipe tobacco, or cigarettes), and custom products (such as special orders or personalized items). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges 
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Refunds 
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.


How to Return an Online Order:
Package the item(s) in a sturdy carton enclosing the packing slip.

Give the carton to your UPS® driver or take it to The UPS Store™ closest to you. To find your closest center visit www.theupsstore.com®. We will charge a $7.50 return package fee for each label used regardless of the weight or size of the package. Charges will be deducted from your refund/credit or charged to your account. Keep a copy of your UPS® package tracking number and you can easily follow the progress of your package by going to www.UPS.com®. Please allow 5-7 business days for us to process your return once we have received it.

Store Location


Thank you for shopping at Tobacco Habana stores!
Call Us (713) 266-5508 
Email Us tobaccohabana1@yahoo.com

You must be 21 years or older for any tobacco purchase.
By placing an order you agree to the terms above.